Return Policy
Return Policy
At VérahMode, your satisfaction is our priority.
If you are not completely happy with your purchase, you have 30 days to return or exchange your item.
Return Conditions:
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Items must be unworn, unwashed, and in their original condition with tags attached.
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Returns must be made within 30 days of receiving your order.
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Sale items are eligible for return unless stated otherwise.
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Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
How to Return:
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Contact our customer service team at support@verahmode.com with your order number and reason for return.
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We will provide you with return instructions.
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Once we receive and inspect your return, we will process your refund or exchange within 5 business days.
Important:
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We recommend using a trackable shipping service for your return.
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Original shipping costs are non-refundable.
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Exchanges depend on stock availability.
Exchange Policy
Want a different size or colour? No problem!
Follow the same steps as for a return and let us know what item you would like in exchange.
Questions?
If you have any questions about returns or exchanges, feel free to contact us at support@verahmode.com.
We’re happy to help!